Effective Date: April 11th, 2025

Website: www.kirkstone.co

Company: Kirkstone Countertops ("we," "our," or "us")

Please read these Terms and Conditions ("Terms") carefully before using our website or engaging our services. By accessing our website or requesting our services, you agree to be bound by these Terms.

1. Use of Website

You may use our website for lawful purposes only.

You agree not to use the site in a way that:

Violates applicable laws or regulations

Infringes on the rights of others

Attempts to gain unauthorized access to systems or data

We reserve the right to restrict or terminate your access to the site at our sole discretion.

2. Quotes and Service Estimates

All quotes or estimates provided by Kirkstone Countertops are:

Based on the information provided at the time of the request

Subject to change upon site inspection, material availability, or changes to scope

Non-binding until a formal agreement is signed

We reserve the right to correct pricing errors or adjust quotations as needed.

3. Orders and Payment

A deposit is required before production or installation begins. Final payment is typically due upon project completion unless otherwise stated in a written contract.

Accepted payment methods may include:

Credit card

E-transfer

Cheque

Other methods agreed upon in writing

Failure to pay on time may result in collection actions or withholding of services.

4. Cancellation Policy

Clients may cancel service requests, but fees may apply if materials have been ordered or fabrication has started. Specific cancellation terms will be outlined in project agreements.

5. Warranties and Limitations

We stand by the quality of our workmanship and materials. Warranty details will be provided in writing with your project contract and may vary by product type or manufacturer.

Kirkstone Countertops is not liable for:

Damage caused by misuse, neglect, or improper installation by third parties

Natural variations in stone or engineered materials

Delays due to supplier or shipping issues outside our control

6. Intellectual Property

All content on this website — including logos, images, text, and designs — is the property of Kirkstone Countertops or its content suppliers and is protected under copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any content without express written permission.

7. Privacy

By using our site or submitting your personal information, you agree to our Privacy Policy. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Limitation of Liability

To the fullest extent permitted by law, Kirkstone Countertops shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

9. Governing Law

These Terms are governed by the laws of the Province of [Insert Province] and applicable federal laws of Canada. Any disputes will be handled in the courts of [Insert Province].

10. Modifications

We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the site or our services after such updates constitutes acceptance of the new Terms.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

info@kirkstone.co

www.kirkstone.co